How To Delete Musical.ly Account – Solved

delete-musically-account

How To Delete Musical.ly Account :- Musical.ly is an social networking app that lets its registered users to make, edit and post short music on their app and let it share with friends and family. Some of the readers of our website has comment that they want to delete their account from musical.ly account. When we studied about this topic than we find out that most of the app user want to delete their account because they do not want their email to be spam by company newsletter and some are using different app, website or software to make video or communications.

If your reason of deleting account is email spamming then we will recommend that you can either mark the mail as spam or unsubscribe from their newsletter by clicking unsubscribe button given at the bottom of the mail you received. If your reason is other than i will guide you step by step method on how to delete your musical.ly account.

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A Little Bit About Company

Musical.ly app was co-founded by  Luyu Yang and Alex Zhu and it is one of the social networking app that can be access worldwide. According to may 2016 report this app is accessed by 60 million user worldwide and net worth of the app is around 500 million dollars.

How To Delete Musical.ly Account

Musical.ly is currently working on a feature so that user can delete their account using the app function. This new feature may added in the future version of the app. Currently you can submit request to delete account from their database. The steps on submitting a request are given below.

Delete Account Through Website

  1. Go to the following url https://support.musical.ly/submit-a-ticket/.
  2. On How we can Help? Choose PRODUCT FEEDBACK.
  3. On Select Platform Choose between iOS or Android.
  4. On Which app do you have feedback on? Choose MUSICAL.LY.
  5. On What feature do you have feedback on? Choose OTHER
  6. Type your registered email-address with the website and on description type your want to delete your account and mention your honest reason for deleting the account and click on SUBMIT button.

Delete Your Account by Sending Mail

  1. Open your email account that is registered with account.
  2. Now compose a email and enter the email address privacy@musical.ly
  3. On Subject Type “REQUEST TO REMOVE MY ACCOUNT”.
  4. Now write an email regarding deleting your account sample given here and click on send button.

For more information on How To Delete Musical.ly Account stay updated to this website.

26 Comments

  1. My granddaughter set up an account with an unknown e mail address. She has forgotten her password so we are at a loss how to delete or access this account as

    Actually if she could access it somehow she would keep it as she is proud of her lovely videos

    • Hi natalie if you know email id it will be possible to change your account password follow the steps

      go to the address https://musically.zendesk.com/hc/en-us/requests/new
      on issue choose forgot password.
      enter email address on subject choose request to change my password
      on information type that we loss our password so we want new password for this account kindly revert with the new password on my email id.
      enter username and click submit. within 48 hour you will receive a message from team about your account password change

    • She needs to click on “log in” then she needs to type her musername or email she is used to open that account. Then she needs to click on forgot password and then musical.ly will help her to get back her account by sending a link to either her email or mobile no. whichever Associated with her account

  2. I have an emergency. My child did not have permission to post videos. I need to delete this account immediately . Children should not be able to post videos without permission from parents. I do not know the email that
    He create with a classmate at practice etc
    This goes against family standards
    I am responsible for parenting my child , i will redirect this sneaky behavior but parents should be able to delete and it should be against the law to have children under 10 years old to post

    • Yeah I tried this legal@musical.ly link and all I got was an email saying this was for law enforcement inquiries only.Every other link I tried to use to have my underage granddaughters account removed was a waste of time. Cannot connect with anyone who can get this done.

    • My daughter has done the exact same thing, and is in BIG trouble. She was FINALLY allowed to open one account that was to be private, and still required parent approval from all parties featured in any video. (My rule). Somehow, she figured out a way to set up multiple accounts without parental approval. Now we are getting multiple calls at 1am from GA from a child asking for my daughter’s screen name, (4 am there!), and I am DONE. How in the world do I actually delete these accounts, if I have no idea how she set them up? They were NOT set up on my email account. This is a 9 year old, and I am a hawk about her access to internet. Sadly, my husband is not as vigilant, but due to his lax attitude, he doesn’t even know my apple.com login info, so she really shouldn’t be able to set up an account! I suspect I have been more than duped… maybe quadruped?

    • hi kaiten you cannot delete your account from the website untill you know your email address. Tip to find email address

      1) Go to the website where you mostly use that email double click on email field it will provide detail of recent e-mail address used to login.
      2) Talk to customer care of your email service provide and tell them that you forgot your email address and password they might send your login credential to your recovery email account.

      • But the email i used is not a real one thats what i mean by unknown. Is there any way they can send me my password to the email I send a mail to them?

        • Yeah kaiten you can send mail to them regarding your previous account and the problem you are facing they might ask the proof that the account is your’s in that case you need to provide scan copy of the document they ask. Hope your account might get activated again.

  3. I had this old account on musical.ly when I was like, 10 and now I want to delete it. I set it up wit my phone number and it has changed various times since. I don’t remember the password and now can’t access the account. Is it possible to delete it if I don’t have the info?

    • Hi meghan i am not sure but you can try to send the mail to privacy@musical.ly and tell the about your situation they can ask for your ID to prove that it was you who created that account send then the ID and they will send you your login credentials. Make sure you write your phone number or email in this mail otherwise they mark your mail as spam.

  4. My 10-year-old created an account without my permission. I sent an email and submitted a delete request through the support link. How long will it take for my child’s account to be deleted?

    • Hi it may take 72 hours for the company to respond to your query on registered mail depend on the rush on customer service center but usually they take upto 48 hours

    • Hi Miranda immediately send an email to privacy@musical.ly regarding your child account removal. If your child is under 18 then her account will be deleted by the company on their end if their guardian filled a account removal request.

  5. Ok… I’m so confused there is nothing on the website that says “email subject and address.” Where am I supposed to type this because it’s not working!!!!

    • Hi Fiona musical.ly recently changed the designed and functionality of the support page so we found a new way to submit your request which i have in the article.

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